[1] Place on retreat subject to confirmation by Mr P Franklin (the Owner) and / or via Chene Yoga Ltd to the customer (the Client).
[2] To reserve a space on the retreat the Client should complete a booking request form, read and agree to the terms and conditions and click send. Upon confirmation of availability the Client will then be provided with payment instructions and must then pay the initial non-refundable deposit of £160 to reserve their space. The remaining balance can be paid at the same time as the deposit or up to 10 weeks prior to the retreat start date. After the 10 week limit passes the space cannot be guaranteed if the whole balance has not been paid. The deposit remains non-refundable.
Following the receipt of the deposit the Owners will send a confirmation receipt. This is the formal acceptance of the booking.
[3] The balance of the fee is payable no less than ten weeks before the start of the retreat period. If payment is not received by the due date the Owners reserve the right to give notice in writing that the reservation is cancelled. Reservations made within ten weeks of the start of the retreat period require payment at the time of booking.
[4] Subject to clause 2 and 3 above in the event of non-insurable cancellation refunds of amounts paid will be made if the Owners are able to re-fill the space on the retreat or the client provides a replacement. Any expenses or losses incurred in so doing will be deducted from the refundable amount. The Client is strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party’s personal belongings, public liability etc since these are not covered by the Owners’ insurance.
[5] If the Client wishes to cancel their booking they must notify the Owner in writing. The deposit of £160 remains non-refundable, the remaining balance already paid will be refunded if there remains over ten weeks before the retreat start date. If the ten week cut-off has passed, refunds will be awarded on a sliding scale as follows:
Weeks remaining until retreat start date % of paid balance returned to Client
8 – <10 75
6 – <8 60
4 – <6 40
2 – <4 20
0 – <2 0
[6] The rental period shall commence at 4.00pm on the first day and finish at 10.00am on the last day. The Owners shall not be obliged to offer the accommodation before the time stated and the Client shall not be entitled to remain in occupation after the time stated.
[7] The maximum number of people to reside in the Property must not exceed the advertised capacity unless the Owners have given written permission.
[8] The Client agrees to be a considerate tenant and to take good care of the Property and yoga equipment and to leave it in a clean and tidy condition at the end of the rental period. The Client also agrees not to act in any way that would cause disturbance to the residents in other properties at Sainte Foy and to those residents in neighbouring properties.
[9] The Client shall report to the Owners’ agent without delay any defects in the Property, breakdown of equipment, plant machinery or appliances in the Property, garden or swimming pool and arrangements for repair and/or replacement will be made as soon as possible.
[10] The Owners shall not be liable to the Client for:
[a] any temporary defect or stoppage in the supply of public services to the Property nor in respect of any equipment, plant machinery or appliances in the Property, garden or swimming pool.
[b] any loss, damage or injury that is the result of adverse weather conditions, riots, war, strikes or other matters beyond the control of the Owner.
[c] any loss, damage or inconvenience caused or suffered by the Client if the Property shall be destroyed or substantially damaged before the start of the rental period and in any such event the Owners shall within seven days of notification to the Client refund the Client all sums previously paid in respect of the rental period.
[11] Under no circumstances shall the Owners’ liability to the Client exceed the amount paid to the Owners for the rental period.
[12] Sainte Foy is a non- smoking property, and as such smoking is not permitted in any part of the property. This includes the Pool Terrace, gardens and grounds in addition to the buildings providing accommodation.
[13] Under no circumstances shall glass, including bottles and drinking vessels, ceramic crockery or sharp objects such as cutlery or scissors, be taken into the Pool Terrace at any time.
[14] In the interests of all guests and residents of the hamlet, the playing of loud music outdoors is strictly forbidden in all areas of the Pool Terrace, gardens and grounds.
[15] The Client understands and acknowledges the fact that in Yoga, as in other forms of exercise, there are certain inherent risks. They voluntarily participate in the retreat, yoga classes and other programs offered by Chene Yoga Ltd and the guest teacher, and agree to assume full responsibility for all risks, injuries or damages, known or unknown, which they might incur as a result of participating in said programs offered by Chene Yoga or the guest teacher.
The Client understands that it is their own responsibility to consult with their health care professional in regard to their participation in the retreat, yoga classes or other programs offered by Chene Yoga or the guest teacher.
The Client releases Chene Yoga and the guest teacher, its owners as well as any person working as instructors, teachers, mentors or volunteers from all liability and hold them harmless for any injury to themselves or their person and for any damage or loss to their property incurred whether caused in or out of class, by negligence or otherwise.
This contract shall be governed by English law in every particular including formation and interpretation and shall be deemed to have been made in England. Any proceeding arising of or in connection with this contract may be brought in any court of competent jurisdiction in England